Water/Sewer Bill Assistance

Program description:

UTILITY BILLING RELIEF PROGRAM (UBR)
  • For the City of Chicago Residents only.
50% Rate Reduction
  • For your water, sewer, and water-sewer tax bills.
No Shut off, Penalties, or Debt Collection
  • On City of Chicago utility billing debt.
Debt Forgiveness
  • After successfully completing one full year in the program.

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How do I apply?

Call: 773-523-7110 and ask to speak with a member in the Public Benefits Department.

Frequently asked questions

Do I qualify?

Income guidelines: Guidelines for this program match guidelines for LIHEAP.

What documents do I need to apply?
  • Proof of 30-day gross income for all household members 18 and older (Wages, Social Security Benefits, TANF, AABD, Unemployment, proof of cash wages, etc.)
  • Your most recent gas/electric/water bills.
  • Proof of Social Security Numbers for all household members, if available.
  • Undocumented individuals are welcome to apply!
  • Additional documentation may be required.

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